Quality Policy:

 

Quality that drives us to deliver the best

• Our Processing Lab is NABL accredited – Gold Standard for Labs
• Implementation of quality systems under ISO 9001 & IEC 17025 certification.
• External Quality Assessment by AIIMS, Delhi, and CMC, Vellore on a monthly basis.
• Testing protocols on International standards 
• Instrument Controls and Calibrations on a daily basis with records.
• Internal quality batch audits by the quality control manager on a daily basis.
• The 2-step verification process for all unusual test findings.
• Each and Every Report is verified by doctors.
• Interfaced and networked systems to ensure precise data flow.
• Controlled environment protocols adherence on a daily basis.
• Kaizen for the elimination of redundancies. 

For any queries/feedback, you can reach us on

Tollfree 1800 1208 555 or 

Email id: customercare@markhealth.com

 

Privacy Policy: 

We value your privacy

• The test reports are objects of extreme confidentiality and shall not be disclosed to anyone unless specified by the patient/attendants.
• The details of the patients collected during the tests’ registration are contained with Mark and shall not be shared with any third party unless otherwise mandatory by law.

Your personal information is collected to:

• Provide results for the tests requested by you.
• Respond to your request for service or assistance.
• Age & Gender for reporting results accurately.
• Provide, maintain, and improve our services.
• Safeguard social history as governed by existing law or policy.
• Ensure adherence to legal and regulatory requirements for prevention and detection of frauds and crimes. 
• Evaluate our services and products and conduct customer surveys.